Solutions · Payors

Navigate Complex Payor Systems with AI

Streamline benefits verification, prior authorization, and claims status inquiries with AI agents that navigate complex payor phone trees and systems.

85%
Reduction in Hold Time
Days→Hrs
Prior Auth Turnaround
99.2%
Data Accuracy
20+ FTEs
Typically Reallocated

How Urvika.ai Helps

Payor interactions are the most time-consuming administrative task in healthcare. Hold times, complex phone trees, and inconsistent processes waste thousands of staff hours daily. Urvika.ai's AI agents handle these calls autonomously, delivering consistent results around the clock.

Benefits Verification

AI agents call payors to verify patient insurance benefits, eligibility, copays, and deductibles — handling hold times and complex phone menus automatically.

Prior Authorization

Automate the entire prior auth process from initial submission to status checks and follow-ups, reducing turnaround from days to hours.

Claims Status Inquiry

Proactively check on claim status, identify denials early, and escalate issues to your revenue cycle team before they become problems.

Eligibility Checks

Real-time eligibility verification before patient visits to prevent claim denials and surprise billing scenarios.

Appeals & Denials Management

Automated follow-up on denied claims with intelligent escalation and documentation gathering to maximize appeal success rates.

PBM Interactions

Navigate pharmacy benefit manager systems for prescription coverage verification, formulary checks, and override requests.

Key Use Cases

Real-time insurance verification
Surgical prior authorization
Medication prior authorization
Claims status tracking
Denial appeal follow-ups
Out-of-network benefit checks
PBM coverage verification
Coordination of benefits inquiry

Ready to Get Started?

See how Urvika.ai can transform your operations with a personalized demo tailored to your needs.

Request a Demo