Solutions · Payor Partnerships

Transform Health Plan Operations with AI

Automate member outreach, provider network management, care management programs, and claims coordination — helping health plans improve outcomes and reduce costs.

4x
Member Outreach Scale
30%
Better Engagement
50%
Cost Per Interaction Reduction
15pts
Star Rating Improvement

How Urvika.ai Helps

Health plans face growing pressure to improve member outcomes while controlling administrative costs. Urvika.ai partners with payors to automate high-volume, repetitive phone communications — from member engagement to provider outreach — driving better Star Ratings and HEDIS scores at scale.

Member Engagement

Proactive outreach to members for wellness visits, preventive screenings, care gap closure, and health risk assessments at population scale.

Provider Network Management

Automated provider outreach for credentialing follow-ups, directory verification, and network adequacy management calls.

Care Management Programs

AI-powered care management outreach including chronic disease check-ins, transitional care follow-ups, and medication therapy management.

Claims Coordination

Automate provider calls for claims clarification, coordination of benefits, and overpayment recovery to streamline revenue integrity.

Quality Measure Outreach

Targeted member outreach to close quality gaps and improve HEDIS scores, Star Ratings, and value-based contract performance.

Member Services Augmentation

Supplement your contact center with AI agents handling routine member inquiries, ID card requests, and benefit explanations.

Key Use Cases

Annual wellness visit outreach
HEDIS gap closure campaigns
New member onboarding calls
Provider directory verification
Care transition follow-ups
Medication therapy management
Claims clarification calls
Health risk assessment outreach

Ready to Get Started?

See how Urvika.ai can transform your operations with a personalized demo tailored to your needs.

Request a Demo